Privacy Policy

Hackney Car Centre Limited collects personal information necessary to facilitate your vehicle servicing and MOT requirements. This includes your name, contact details, vehicle registration number (VRM), and service history. We may also collect technical data during vehicle diagnostics to provide accurate repair solutions.

Information retrieved from your vehicle's Electronic Control Units (ECUs) is used strictly for diagnostic and repair purposes. This data helps our master technicians identify mechanical or electrical faults and ensure your vehicle meets UK safety standards.

We implement factory-grade security protocols to safeguard your data. Your service records are stored in encrypted databases, accessible only by authorized technical staff. We do not store sensitive payment information; all transactions are processed through secure, PCI-compliant payment gateways.

We do not sell or trade your data. We only share necessary information with official bodies (e.g., DVSA for MOT certifications) or specialized part suppliers when required to fulfill your vehicle's repair or warranty requirements.

Under UK GDPR, you have the right to access your service records, request corrections to your contact information, or ask for the deletion of your personal data where applicable. To exercise these rights, please contact our Data Officer at hackneycarcentreltd@gmail.com.